terms & conditions of booking
Cancellation and late attendance
You may cancel or reschedule an appointment, without penalty, so long as you give at least 48 hours notice.
Cancelling or rescheduling an appointment within this 48 hours notice period will result in the forfeiture of the effected treatment session from a pre-booked course, or a cancellation fee of £20 at Silks' discretion.
Please attend promptly for your appointment. Arriving more than 15 minutes after your appointed time will be considered a cancellation.
Please note: Silks Laser Clinic cannot accept cancellations by text or voicemail but will accept such if sent by time and date stamped email to; email@example.com
Silks Laser Clinic reserves the right to decline a booking where cancellation fees remain outstanding.
Special Offer terms of payment
Where discounts are offered for a course of treatments, the course fee must be paid at the first treatment session and the course must be completed within 12 months. Regretfully, no refunds can be given for unused, unattended or unwanted sessions.
At the moment we only accept payment in cash or cheque but we will be offering an on-line credit or debit card payment option via this site in the near future.
...your questions answered
If you have any questions about this, or any of our specialist laser treatments, please email them to: firstname.lastname@example.org and we'll post the answers here for you!